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Terms & Conditions

The terms and conditions contained in this tour service participation agreement govern the relationship between D’vine Services, and the user ("you"), who use our services to purchase any tour and travel-related service. You agree to be bound by the terms of this tour service participation agreement, including, among other things, our cancellation policy and certain limitations of liability.

 

This website and the products made available on it are offered to you conditioned upon your acceptance without modification of any or all of the terms, conditions, and notices set forth below (collectively, the “agreement”). By accessing or using this website in any manner, you agree to be bound by the agreement and represent that you have read and understood its terms. Please read the agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and the jurisdiction of disputes. If you do not accept all of these terms and conditions, please do not use this website or book a product. In all booking arrangements, the person making the booking shall be deemed to have accepted this Agreement on behalf of the persons named in the booking

Information Provided by You

You are responsible for providing accurate, timely, and complete information in connection with your registration for and use of the site. D’vine Services is not responsible for any claims relating to any inaccurate, untimely, or incomplete information provided to us by you.

D’vine Services will only use your information in accordance with our privacy policy. D’vine Services will use its best efforts to ensure the privacy of all other personal information; however, we expressly disclaim any liability for any damage that may result should any information be released to any third parties. You hereby agree to hold D’vine Services harmless for any damages that may result.

D’vine Services uses a third-party service to process your credit card information; therefore, we have no access to your credit card information.

Modification of the Terms of this Agreement

D’vine Services reserves the right to make changes to this agreement from time to time. D’vine Services shall provide notice to You of any substantive and/or material changes to this Agreement or any policies posted on the Site by posting such changes on the Site.

Term of Agreement

This agreement will become effective immediately upon your use of the site and shall remain effective unless terminated by either party as provided here. Either party may terminate this agreement by providing the other with written or email notice of such termination, which shall be effective immediately upon delivery of such notice to the other party. Furthermore, D’vine Services may terminate this agreement immediately for any breach by you of this agreement or any applicable policy of D’vine Services as posted on the site from time to time. In the event of termination or expiration, the following sections shall survive: Section 1 (General); Section 4 (Acceptance of Risk and Waiver of Liability); Section 6 (Information Provided by You); Section 8 (Term of Agreement); Section 9 (Intellectual Property Rights); Section 10 (Notice of Trademark Rights); Section 12 (Disclaimer of Warranties); Section 13 (Limitation of Liability); Section 15 (Legal Claims); and Section 16 (Miscellaneous Provisions).

Intellectual Property Rights

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces, and other content (collectively "proprietary material") that you see or read on the site is owned by D’vine Services is used with the owner's permission. This proprietary material is protected in all forms, media, and technologies. You may not copy, download, use, redesign, reconfigure, or retransmit anything from the site without the prior written permission of D’vine Services

Notice of Trademark Rights

D’vine Services logo are service marks owned by D’vine Services. Any other trademarks, service marks, logos, and/or trade names appearing on the site are the property of their respective owners. You may not copy or use any of these marks, logos, or trade names without the prior written permission of  D’vine Services or the applicable owner.

Privacy​

Disclaimer of Warranties

YOU EXPRESSLY AGREE THAT THE USE OF THIS SITE IS AT YOUR SOLE RISK. D’VINE SERVICES DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR AS TO THE ACCURACY, RELIABILITY, OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SITE. THE SITE IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Notice

Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail, return receipt requested, or electronic mail.

Liabilities and Limitation Policy

Please note that after finalization of the tour or service cost, if there is any hike by the government of India for guide charges, fuel costs, entrance fees for visitor attractions, or service tax, this extra cost would be borne by you.

D’vine Services acts as an agent for the airlines, railways, transporters, contractors and hotels; all exchange orders, contracts, tickets and receipts are issued by us in lieu of the terms and conditions and according to the services provided by the above.

The itineraries that are provided to guests are basically our sample itineraries and aim to give you an outline of the trip schedules that are offered by us. However, certain factors like weather, the physical ability of the guest and road conditions etc may mean some changes in the schedule, either before or during the tour, may have to be made. Therefore, the right to change the schedule is exclusively determined by us, keeping in mind the safety, comfort and the well-being of the guest.

Our charges are as per the Department of Tourism and Government of India. However, airlines and hotels retain the right to modify their rates without giving us prior notice. In this case, D’vine Services holds the right to charge the rates stipulated by the airlines and hotels. All hotel bookings are based on the normal check-in and check-out time of the hotels, unless indicated in the itinerary. We will not be responsible for any delays and alteration in the program or expenses incurred directly or indirectly due to natural hazards, flight cancellation or accident, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures, or any other incident.

We shall not be responsible for any loss, injury or damage to person, property or otherwise in connection with any accommodation, transportation or other services, resulting directly or indirectly from any act of God, dangers, fire accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults or any causes beyond our control.

We shall not be responsible for it because we have no insurance policy that can bear the expenses of accidents, loss caused by sickness and theft etc. Hence, we request our guests to seek such insurance policy in their home town itself so that they can enjoy a comfortable and tension-free trip with us. We also expect you to take care of all your personal belongings, as any loss related to baggage and personal property would be borne by you.

reunder will be in writing and given by facsimile, postpaid registered or certified mail, return receipt requested, or electronic mail.

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